Terms of service

Terms of Service

These terms apply to your use of luxoriva.com and any order you place with Luxoriva. By using the site or placing an order, you agree to them.

Shipping area
We currently ship to the United States only.

Products and prices
We do our best to describe and show our products accurately. Small differences in color or appearance may occur. Prices may change without notice. The price you pay is the one shown at checkout when you place your order.

Orders
After you order, you'll receive a confirmation email. We may cancel an order if a product is unavailable, if there's a pricing error, or if we suspect fraud. If we cancel, you'll receive a full refund.

Payment
Payments are processed securely through Shopify and our payment providers. We never see or store your full card details.

Shipping
Processing and delivery times are described in our Shipping Policy. Delivery times are estimates and may vary.

Returns and refunds
You have 30 days from delivery to request a return or refund, as described in our Refund Policy.

Product use
Please follow the instructions and safety information included with each product.

Liability
To the extent the law allows, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits your rights under applicable consumer protection laws.

Changes to these terms
We may update these terms from time to time. The version on this page at the time of your order applies.

Contact
Questions about these terms? Email luxoriva.support@gmail.com. We reply within 12–48 hours.